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  2. Page des questions fréquentes

Vous cherchez de l'aide pour votre machine à café ou votre climatiseur ?

Pour vous aider à trouver la bonne réponse auprès de notre équipe d'assistance, essayez notre assistant produit ou les guides de dépannage.

FAQ

Posez-nous une question.

My Pinguino Extreme runs but does not cool the room. What can I do?

To ensure you are running the appliance under the best conditions check the following:

  • Close all windows, doors and drapes;
  • Check there are no heat sources inside the room such as an oven, hair dryer, or heating.
  • Check the air exhaust hose is properly attached to the appliance.
  • Filters might be clogged by dust. Clean or replace the filters.
  • The technical characteristics of the appliance are not suitable for cooling the room where it is located.

Other tips for correct use are:

  • Never use the appliance in very damp rooms;
  • Protect the room from direct exposure to the sun by partially closing curtains and/or blinds to make the appliance much more economical to run.
  • Never use the appliance outdoors.
  • Make sure the air conditioner is standing on a level surface.
  • Never rest objects of any kind on the air conditioner.
  • Never obstruct the air intake or outlet flap

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