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Looking for help with your coffee machine?

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FAQs

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Can I use my own ice cubes or ice cube bags with Prima Donna Elite EXPERIENCE?

The size of the ice cubes are important in ensuring the MixCarafe works correctly. If they are too big or the wrong shape it might cause the aero stirrer to jam and it may also affect the quality of the cold coffee cream. It is best to use the ice cube trays provided by De'Longhi.