Free delivery over $150 Receive in 2 - 3 business days 7-Day Exchange and Return Policy
Concept Store
  1. Back to homepage
  2. Faq Page

FAQs

Ask us a question.

How can I insert the Softener Water Filter inside the tank?

  • Verify water hardness through the test strip Set up the date on the topside of the water filter in order to control the cycle of use.
  • Draw and fill up with water the tankTo activate the water filter it is necessary to fill it with water (18 fl oz 500 ml at least).
  • Immerse the filter inside the tank, apply a light pressure to remove the excessive air and finally insert the filter in appropriate site.
  • Close again the tank with its lid and insert it in your machine.Warning: water filter consumes its efficacy after two months of using.
  • If the machine does not work for a long period of time it is necessary to remove the water filter.