1. Back to homepage
  2. Faq Page

FAQs

Ask us a question.

The coffee puck is hard to remove after extracting Espresso Cool.

It is normal for the puck to be harder to remove after a cold extraction, since the lower temperature does not extract many substances which instead keep the puck together in the portafilter. Because of this we have provided the specific scraper-brush tool, to help you break and remove the puck after the extraction of Espresso Cool.