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FAQs

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The lid on my kettle is tight and difficult to remove. What can I do?

The lid on your kettle should be firmly secured for safety reasons. However, if you findthe lid is very difficult to remove the small tabs around the edge of the lidcan be adjusted slightly to enable a better fit. This can be the caseparticularly where the lid has been replaced in the past.If your kettle is many months old, descaling the kettle may help, particularly if thereis scale build-up around the lid.