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Proceed as follows:
- From the login page, select the option FORGOT PASSWORD:
![\'\'](\'https://delonghi.knowledgebase.co/assets../../assets/downloads/en/DELONGHI/e1c6b90bb6f2472faf0d4e4dcd0f516fbe48726f.jpg\')
- Enter the email address (1) you used to register the user account, then tap the SUBMIT button (2):
![\'\'](\'https://delonghi.knowledgebase.co/assets../../assets/downloads/en/DELONGHI/b1aa6e60ed27c30f5e80def24bdadf35942ad9a3.jpg\')
- An automatic email will be sent to your email address. Follow the instructions reported in the email to complete the password reset.
NOTE: If the email message is not visible in your INBOX, please check the SPAM or JUNK folders of your email address.