Why does the App crash?

There can be multiple reasons why an App can crash:

1. You don\'t have enough free space on your mobile phone.
2. The App can have a defect. In this case, to help our development team to fix the problem, please provide the details about:
   1. describe the crash;
   2. describe all the steps you have taken before the crash;
   3. Smartphone type: iOS or Android;
   4. OS version: Android 14, iOS 16.6;

Phone model This information will help us investigate the problem and we will be able to fix it as soon as possible.