Free Shipping on orders over $40
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

How do I descale my Rivelia?

Descaling is required when the "descale is needed“ message is displayed. The frequency of descaling depends on the hardness of the water in your area.
We recommend always use the De’Longhi water filter and perform water hardness test.

Follow these simple steps to accomplish all descaling procedures in the right way.