Free Shipping on orders over $40 Holiday Gift Guide Order by 12/15 at 10AM for Guaranteed Christmas Day Delivery
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Rivelia: steam comes out from the top of the machine, is this normal?

If you see some steam coming out from the top of the machine, it is normal.

After grinding and brewing, the coffee ground is humid and hot, before being delivered in the coffee grounds container. This may cause steam to be visible from the top of the machine which has various air inlets to keep it dry.

For this reason, we suggest not to cover the top area, keeping the vents clear.