Free Shipping on orders over $40
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Why does the App crash?

There can be multiple reasons why an App can crash:

  1. You don't have enough free space on your mobile phone.
  2. The App can have a defect. In this case, to help our development team to fix the problem, please provide the details about:
    1. describe the crash;
    2. describe all the steps you have taken before the crash;
    3. Smartphone type: iOS or Android;
    4. OS version: Android 14 or iOS 16.6;

Phone model This information will help us investigate the problem and we will be able to fix it as soon as possible.

Please contact us on www.delonghi.com