Spares for De'Longhi products, including many older products, are available from De'Longhi Spares via their website at http://www.4delonghi.co.uk/. Alternatively they can be contacted by calling 0844 557 6438.
In either case please have your model number ready when ordering, which typically can be identified on the underside of the unit.
Coffee accessories such as descaler, filters, coffee care kits and accessories can be purchased here: http://www.delonghi.com/en-gb/products/coffee/coffee-makers/coffee-accessories. Delivery is free for orders from our main website when the basket total is over £50.00.