FAQs About De'Longhi's Dehumidifier

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T The dehumidifier tank doesn’t collect water. Why is this?
T Can I set my unit to start and stop at same time daily?
T The pump symbol on my display is flashing, why?
T How do I set and choose the correct Humidity level for my need?
T Why I cannot change the fan speed on my dehumidifier?
T Why does the fan continually run when my dehumidifer is on?
T How does a dehumidifier work?
T How much electricity does a dehumidifier use?
T How noisy is a dehumidifier?
T Is it safe to sleep in a room with a dehumidifier?
T My dehumidifier collects a lot of water each day. Where does it all come from?
T My dehumidifier is not collecting water. Why is this?
T Why is the defrost symbol flashing?
T My dehumidifier emits hot air. Is that normal?
T When I turn on the dehumidifier, it does not start immediately, but only after a few minutes, it is normal?
T Is it possible to activate the dehumidifier for long periods without needing to empty the tank?
T Does the dehumidifier purify the air?
T How long does the dehumidifier take to dehumidify a room?
T I set the dehumidifier to continuous discharge but the condensation water continues to collect in the tank. Why is this?
T What is a humidistat and how does it work?
T How does the “laundry” function work on my dehumidifier?
T Can I hang my dehumidifier on the wall?
T What is the purpose of the ionizer function in the DNC65 model?
T When I turn my dehumidifier on it takes a few minutes to start, is it normal?
T What to do in case of error code B001 and B002?
T What to do in case of error code B003 and B004?
T What to do in case of error code B005?
T What to do in case of error code B007?
T What to do in case of error code G001?
T What to do in case of error code G003 and G004?
T What to do in case of error code L001?
T What to do in case of error code L002?
T Are the dehumidifiers DDSX220WF and DDSX220WFA using the same connectivity principle?
T What to do in case of error code G007?
T What to do in case of error code L001 or L002?
T The dehumidifier DDSX220WF doesn’t receive the commands from the App. Why is this?
T Can I use the dehumidifier in an unheated room?
T If I use the dehumidifier in a room with a very low temperature what will happen?
T How can I clean the dehumidifiers’ air filter?
T In case of a blackout will the dehumidifier maintain the timer setting?
T Which smart phones/tablets can I use the De’Longhi Comfort APP with?
T How do I download the free De’Longhi Comfort APP?
T How do I set up my appliance with the De’Longhi Comfort APP?
T Why do I need to create a De’Longhi comfort APP account?
T The appliance failed to connect to the WiFi network and cannot be controlled from the De’Longhi Comfort APP. What should I do?
T How can I change my De’Longhi Comfort account password?
T What should I do if I forget my De’Longhi Comfort account password?
T Can I switch to a different smartphone/tablet for controlling the appliances?
T How do I reset the Wi-Fi connection of the appliances?
T Does the De’Longhi Comfort app support both the metric and imperial measurement systems?
T What should I do if the De’Longhi Comfort app crashes?

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