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Bean to Cup - Out of Guarantee

Repair, Reuse,
Reduce Waste

Repair, Reuse,
Reduce Waste

In a world where consumption is a habit, repairing high-quality products is a revolutionary choice.

After making you and your loved one’s countless coffees, your coffee machine may be in need of some TLC.

If you find your coffee machine is no longer performing at its optimum level, you can keep the brew going with the help of our expert repair technicians.
 

Our De’Longhi Coffee Specialists use the latest diagnostics technology and are dedicated to restoring your coffee machine to its former glory. What’s more is any parts we use all have a manufacturers guarantee of 1 year.

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Get an authentic repair

Great tasting coffee for longer

Our De’Longhi Coffee Specialists use the latest diagnostics technology and are dedicated to restoring your coffee machine to its former glory. What’s more is any parts we use all have a manufacturers guarantee of 1 year.

Your coffee machine will alert you when it’s time for a descale. You should complete the cycle when prompted, to avoid your coffee tasting bitter and to improve energy efficiency.

Descaling only takes 30 minutes, and remember to be patient throughout the cycle. Do not turn off your machine during the cycle. 

De’Longhi specialists every step of the way

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You’ll be in expert hands

De’Longhi specialists every step of the way

De’Longhi specialists every step of the way

Our team will aim to resolve any potential concerns before booking a repair, so your coffee routine isn’t affected. And our specialist coffee technicians will give you recommendations to keep you brewing for longer.

…And you won’t need to leave your home

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Quick & Easy

…And you won’t need to leave your home

…And you won’t need to leave your home

If a repair is the right thing for you, we’ll collect it from your home and aim to get you enjoying coffee again within 10 working days! All you need to do is book, package it & pay.

Need it sooner? For an additional £20 we offer a Fast-track Service so you can be enjoying coffee again 5 working days after we collect.
 

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Why book a repair with us?

Repair your coffee machine with De’Longhi

Repair your coffee machine with De’Longhi

We collect & repair all De’Longhi Bean to Cup Coffee Machines for a one-off payment at our specialist in-house Service Centre.

The three levels of service are designed to meet the needs of all coffee machines, no matter their age, condition or history.

Included in every package:

Pre-paid delivery both ways, including collection from your home or workplace
All labour and genuine De’Longhi parts to repair your coffee machine, including a 1 year guarantee of any parts used
Professional cleaning

BOOK WITH COMPLETE PEACE OF MIND WITH OUR 1 YEAR PARTS GUARANTEE

Can’t live without your coffee for long? For an additional £20 we offer a Fast-track Service so you can be enjoying coffee again 5 days after we collect.

Our Repair Packages

Our Repair Packages

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Essential Service

Essential Service

£99

  • Replace any old or damaged seals
  • Treat any internal systems
  • Conduct a full descale (if required*)
  • Perform a visual & diagnostic test of all key systems
  • Provide advisories on any issues that need resolving

You will have the opportunity to upgrade to comprehensive care if you wish to get any highlighted issues repaired.

Contact us to book
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Comprehensive Care

Comprehensive Care

From £150

  • Replace any old or damaged seals
  • Treat any internal systems
  • Perform a visual & diagnostic test of all key systems
  • Full repair on any highlighted issues
Contact us to book

*If your coffee machine does not need a descale, we will send a descale back to you with your machine (RRP: £5.49)

BOOK NOW
The Repair Process
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Booking & Collection
If a repair is right for you, we will arrange collection of your coffee machine from your home to be taken to our state-of-the-art facility.
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Inspection & Quote
One of our specialist technicians will perform a diagnostics test & inspect your machine. We’ll generate a quote (as agreed or bespoke) and send it to you.
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Repair
After payment is received, we’ll use genuine De’Longhi parts to restore your coffee machine to its optimal performance.
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Delivery
After a thorough inspection with our quality team, we’ll arrange next-day delivery so you can be enjoying coffee again in no time at all!