De' Longhi solutions ensure better air quality and complete temperature control at home so that cold, heat or excessive humidity are no longer a problem. We hope you enjoy our products for many years to come. However, should you find your comfort appliance is not performing optimally, we are happy to help.
If your enquiry is regarding an air conditioner, we recommend that you use our Frequently Asked Questions for immediate answers.
If they are unable to help, and your product is in its guarantee period, our team can provide assistance. Please have your serial number and proof of purchase (such as a receipt or order confirmation email) to hand so our team can help you as fast as possible.
Regretfully we do not offer repairs on air conditioning products outside of the guarantee period.
If your enquiry is regarding radiators or heaters, we recommend that you use our Frequently Asked Questions for immediate answers.
If they are unable to help, and your product is in its guarantee period, our team can provide assistance. Please have your serial number and proof of purchase (such as a receipt or order confirmation email) to hand so our team can help you as fast as possible.
If your enquiry is regarding a dehumidifier, we recommend that you use our Frequently Asked Questions for immediate answers.
If they are unable to help, and your product is in its guarantee period, our team can provide assistance. Please have your serial number and proof of purchase (such as a receipt or order confirmation email) to hand so our team can help you as fast as possible.
If your product is out of warranty, you can book a repair with our trusted partners Repair It Reuse It.
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What kind of comfort are you looking for?
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Delivery
Delivery within 1-3 working days
Easy Returns
Within 30 days
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