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  2. De'Longhi One Touch Cafe Terms and Conditions

ONE TOUCH CAFE PRIZE DRAW COMPETITION (THE "PROMOTION") 

UK TERMS AND CONDITIONS

1. Promoter: The Promotion is conducted by Kenwood Limited, 1 Kenwood Business Park, New Lane, Havant, Hampshire, PO9 2NH, United Kingdom ("we", "us", "our").

2. Promotion Period: The Promotion is valid from the times and date (inclusive) stated below relevant to the city location (the “Promotion Period”). Entries received after this time will not be accepted.

Promotion Period

City Location

00:01am 02 May 2024 to 23:59 pm 05 May 2024

Liverpool

00:01am 09 May 2024 to 23:59 pm 12 May 2024

Newcastle

00:01am 16 May 2024 to 23:59 pm 19 May 2024

Nottingham

00:01am 23 May 2024 to 23:59 pm 26 May 2024

Oxford

00:01am 30 May 2024 to 23:59 pm 02 June 2024

Bristol / Cardiff

00:01am 06 June 2024 to 23:59 pm 09 June 2024

London

 

3. Eligibility: The One Touch Cafe Prize Draw is open to all UK residents aged 18 years or over, except employees of the Promoter (see condition 1), their families, agents or any third party directly associated with administration of the prize draw. In entering the competition, you confirm that you are eligible to do so and understand the eligibility requirements for the prize (see conditions 8, 9 and 11 below).  By participating in the Promotion, you agree to be bound by these Terms and Conditions (which may be amended or varied at any time by us). The Promoter reserves the right to refuse entry or refuse to award the prize to anyone in breach of these terms and conditions.

4. The prize draw is free to enter, and no purchase is necessary.

5. All entries must be submitted online via the relevant UK De’Longhi website page corresponding to the city location as detailed below. Only one entry per person per City location is permitted.

6. The Promoter accepts no responsibility for entries not successfully completed or submitted, regardless of cause, including, for example, as a result of any equipment failure, technical fault, technical malfunction, systems, satellite, network, server, computer hardware or software failure, of any kind.

7. Prize winners will be chosen by random draw from all qualifying entries, performed by an automated process within five (5) days after the close of the Promotion Period for each of the six (6) One Touch Cafe locations ("Draw Dates").

8. Promotion Offer: There is one (1) Prize for each City Location (a total of 6 Prizes) drawn from all entries received during the applicable Promotional Period (see clause 2) for each City Location.

Each Prize winner will receive a De’Longhi Rivelia EXAM440.55.B fully automatic coffee machine plus 2 x 200g bag of coffee beans.

9. All prizes are supplied by the Promoter who reserves the right to replace any prize with an alternative prize of equal or higher value if circumstances beyond the Promoter’s control make it necessary to do so.

  1. Winners will be notified by email (using details provided at entry) no later than fourteen (14) days after the close of the Promotion Period for each of the 6 one touch cafe locations and must provide a postal address to claim their prize. If a winner does not respond to the Promoter within fourteen (14) days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above. The Prize will be dispatched to the winners within fourteen (14) working days after it is claimed by the winner.

11.  Prizes are non-exchangeable, no cash alternative is offered, and it cannot be transferred. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

12.  Privacy: 

(a) As part of this Promotion, we will be entitled to use your personal information for the purposes of administering the Promotion and allowing your participation in the Promotion. Your personal information will be collected, stored and used in accordance with our privacy policy, which is available at https://www.delonghi.com/en-gb/privacy-policy

(b) We and our selected third-party partners may use any personal details you provide to us to contact you from time to time (including by e-mail) about promotions, products and services we think might interest you.  However, we will only do this where your marketing preferences indicate you wish to be contacted for this reason.

(c) The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of prize winners to anyone who emails competition@kenwood.co.uk or writes to: Legal Department, Kenwood Limited, 1 Kenwood Business Park, New Lane, Havant, Hampshire, PO9 2NH (enclosing a self-addressed envelope) within one month after the Draw Date. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

13. The Data Controller and Data Processor (as defined in the Data Protection Act 2018) is Kenwood Limited, 1 Kenwood Business Park, New Lane, Havant, Hampshire, PO9 2NH. 

14. The Promoter reserves the right to change the terms and conditions, and void, cancel, suspend or amend the Promotion where it becomes necessary to do so.

15. Governing Law: The Promotion and these Terms and Conditions shall be governed by English law and shall be subject to the non-exclusive jurisdiction of the English Courts. If any of these terms and conditions are found by a court or regulator to be invalid or unenforceable the remaining other provisions shall continue to apply.

Additionally For Social Media Entrants:

16. By entering the promotion, entrants confirm that they have read and agree to be bound by these terms and conditions and all rules and guidelines applicable to the use of social media platform you are entering via.

17. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or any other social media channel.  By entering, entrants acknowledge that Facebook and Instagram do not bear any responsibility for this promotion and, to the maximum extent permitted by law, entrants release Facebook and Instagram from any liability whatsoever in connection with this promotion. All information entrants provide when they enter the promotion is provided to the Promoter and not to Facebook, Instagram or any other social media channel.