Free Delivery Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Coffee is spilling inside my machine when I use ground coffee. Why is this?

There will be a small amount of spillage, but if it is excessive please check the following:

-The coffee needs to be added after the machine is switched to pre-ground mode. If added before it will simply fall through the machine.

-Only one scoop of coffee should be added. Any more will cause spillage. Less may not be recognised by the machine.