Your product is warranted against faults and manufacture when used in normal domestic use for the period stated below.
In non-domestic use DéLonghi limits the voluntary warranty to 6 months. We undertake to repair or replace your product at no charge if found to be defective due to a manufacturing fault during the warranty period. The warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, and no fault found with the product or work carried out by anyone other than an Authorised DéLonghi Service Representative.
The benefits to you given by this warranty are in addition to other rights and remedies available to you under a law in relation to the goods or services to which this warranty relates. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
*Commercial use applies when products are being utilised in a non-domestic capacity.
Please keep your receipt as this will authenticate your warranty.
In the event of a breakdown, you will have access to professional help from DéLonghi by simply calling this number New Zealand: 0508 200 300
| Category | Sub Category | New Products & Clearance Stock | T2 Refurbishments / Factory Seconds |
| Coffee | Fully Automatic Coffee Machines | 2 Years | 1 Year |
| Nespresso Coffee Machines* | 2 Years | 1 Year | |
| Nespresso Aeroccinos* | 2 Years | 1 Year | |
| Nescafé® Dolce Gusto® Multi Beverage Makers** |
2 Years | 1 Year | |
| Manual Pump Coffee Machines | 2 Years | 1 Year | |
| Mocha Coffee Machines | 2 Years | 1 Year | |
| Drip Coffee Machines | 2 Years | 1 Year | |
| Milk Frothers | 2 Years | 1 Year | |
| Coffee Canisters | 1 Year | 6 Months | |
| Coffee Grinders | 1 Year | 6 Months | |
| Housewares | Benchtop / Mini Ovens | 1 Year | 6 Months |
| Deep Fryers / Multifryers | 1 Year | 6 Months | |
| Steam Irons / Generators | 1 Year | 6 Months | |
| Kettles | 2 Years | 6 Months | |
| Toasters | 2 Years | 6 Months | |
| Contact / Open Grills | 1 Year | 6 Months | |
| Ice Cream Makers | 1 Year | 6 Months | |
| Major Kitchen Appliances | Upright / Wall Ovens | 2 Years | 1 Year |
| Microwave / Combination | 2 Years | 1 Year | |
| Cooktops | 2 Years | 1 Year | |
| Dishwashers | 2 Years | 1 Year | |
| Rangehoods | 2 Years | 1 Year | |
| Wine / Beverage Cabinets | 3 Years | 1 Year | |
| Heating | Ceramic / Fan Heaters | 1 Year | 6 Months |
| Convector Heaters | 1 Year | 6 Months | |
| Panel Convectors | 7 Years | 3 Years | |
| Portable Gas Heaters | 1 Years | 6 Months | |
| Oil Column Heaters | 7 Years | 3 Years | |
| Dehumidifiers | 2 Years | 1 Year | |
| Air Purifiers | 2 Years | 1 Year | |
| Cooling | Portable Air Conditioners | 2 Years plus 5 Years on compressor |
1 Year 1 Year |
| Fans | 1 Year | 6 Months | |
| Evaporative Coolers | 1 Year | 6 Months | |
| Fixed Air Conditioning | 5 Years | 2 Years | |
| BBQ's | 2 Years | 1 Year | |
| Commercial Use^ | Fully Automatic Coffee Machines | 1 Year | 6 Months |
| Manual Coffee Machines | 1 Year | 6 Months | |
| All Other Products | 6 Months | 6 Months | |
^Commercial use applies when products are being utilised in a non-domestic capacity.
* For all Nespresso enquiries, please contact the Nespresso customer service team.
**For all Nescafé® Dolce Gusto® enquiries, please contact the Nestle customer service team.
