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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

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Do I need to put ice in the glass before or after extracting Cold Drinks? Does this make any difference?

We suggest to place ice inside the glass before extracting the drink, so that it cools the drink as it is delivered in a more homogeneous way.


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© De’Longhi Appliances S.r.l. - Via L. Seitz, 47, 31100 Treviso, Italy - All rights reserved
DeLonghi Australia Pty Limited NZBN 9429050677184

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Address: 99 Khyber Pass Rd, Grafton, Auckland 1023 New Zealand
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