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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

My pump espresso is leaking from the milk frother. What can I do?

If your machine is leaking from the traditional frother, please carry out the following simple checks:

- Disassemble the traditional frother as shown in your instruction manual and ensure they are completely clean and free of milk residue.

- Ensure the steam selector is fully closed with a pin or similar, clean the inside of the traditional frother nozzle.

- Check both o-rings are visible and intact.

- If you have not descaled the machine, do so. If you are in a hard water area this should be carried out every month or two, depending on how many coffees you make each day.

- If you are still experiencing difficulties please take your machine to the nearest repair agent. If it is under guarantee please contact us via our contact page.