Free Delivery Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

There is steam coming from the switch of the kettle when it is boiling. Is this normal?

A slight waft of steam is normal on boiling. The switch should not be held down to sustain the boiling as this may cause a greater steam escape.

A sensor monitors the temperature of the contents of the kettle and switches the kettle off when the correct temperature has been achieved.