Free Delivery Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Why is my La Specialista Opera not grinding?

There are few reason that may cause your machine not to grind. Here below some things to check:

  1. Check if the Smart Tamping Station is in the correct position: After tamping, return the lever to the at-rest position. Otherwise the machine will recognize that the lever is not correctly positioned: the "Water tank lid" will light ON and the X1 and X2 buttons will start to blink;
  2. Please be sure the filter holder is inserted tightly to activate the grinder;
  3. A foreign matter has found its way into the coffee grinder. Turn the selector to 15 and remove all beans with a vacuum cleaner, completely emptying and cleaning out the beans hopper.

If the problem persists, please contact customer support.