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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

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My kettle is sputtering water from the spout

The kettle may be overfilled which can cause sputtering/over-boil.

If the kettle has just been descaled check the solution has been completely rinsed away because this can also cause over-boil.