Choose the preferred country to view local content and get a better experience.

Free delivery over $100 Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Rivelia: vapour comes out from the top of the machine, is this normal?

If you see some vapour coming out from the top of the machine, it is normal.

After grinding and brewing, the coffee ground is humid and hot, before being delivered in the coffee grounds container. This may cause vapour to be visible from the top of the machine which has various air inlets to keep it dry.

For this reason, we suggest not to cover the top area, keeping the vents clear.