Choose the preferred country to view local content and get a better experience.

Free delivery over $100 Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Rivelia’s LatteCrema Cool Upgrade Set: Why can’t I see the hot and cold filters?

The "hot" and "cold" filters appear in the milk cluster, after you have attached the LatteCrema Cool carafe for the first time and unlocked the drinks. You can see the filters at the top of the display, after pressing the "milk" button.