Free delivery over $100 Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Rivelia’s LatteCrema Cool: I cannot attach the milk pipe to the milk jug

Make sure you are trying to insert the correct pipe:

  • the flexible pipe is for the LatteCrema Hot carafe, whereas...
  • ... the rigid pipe is for the LatteCrema Cool carafe.

Below you can see the correct components of each milk jug