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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

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The burner goes out when the knob is released.

The Flame Failure safety feature (where fitted) may have been activated. Hold down the knob for five seconds when lighting a burner to ensure it is properly engaged. If this does not help please contact an Authorised Delonghi Service Agent.