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To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

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What are your shipping options and rates?

Where We Ship To

Please Note:

  • We ONLY ship to addresses within Australia

We deliver to all areas in Australia except for the following:

  • Australian Antarctic Territories, TAS 7151
  • Christmas Island, WA 6798
  • Cocos Keeling Islands, WA 679
  • Lord Howe Island, NSW 2989
  • Norfolk Island, NSW 2899

You can ship to another address besides your own. When prompted to fill out shipping information, specify the shipping address you wish to send your purchase. When prompted for the billing address, fill out your own address.

Shipping Cost

Free delivery for orders over $100 AUD.

All orders below $100 AUD will incur a $7.99 AUD fee.

Shipping Details

  • The estimated time for delivery will be between 3 to 10 business days
  • Delivery is Monday to Friday, we do not currently offer weekend delivery
  • Your order may be shipped in multiple packages as items are ready

After you complete your transaction, an e-mail containing the order confirmation number will be sent to your specified e-mail address.