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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

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Where is the tea dispensed from?

When the type of tea has been selected from the Prima Donna Elite EXPERIENCE menu it will dispense water from the spout at the correct temperature.

The cup with the selected tea should therefore be placed under the hot water spout. It will generally dispense around 250mls of hot water but can be stopped manually.