Choose the preferred country to view local content and get a better experience.

Free delivery over $100 Easy Returns Secure Payments
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Which is the difference between Prima Donna Elite and Prima Donna Elite Experience?

Prima Donna Elite has 3 NEW recipe (COFFEE; CAPPUCCINO+ and CAPPUCCINO MIX).  PrimaDonna ELite EXPERIENCE joins the PrimaDonna Elite family with further recipes!

  • AMERICANO : a style of coffee prepared by brewing an espresso and then adding hot water, giving it a similar strength to, but different flavour from drip coffee. It has a thin layer of coffee crema on top and a light but flavoursome coffee taste. The final 'one touch' recipe is made with a shot of espresso which is delivered first, topped up with hot water (from the same coffee outlet) using an impulse process
  • TEA INFUSION : Tea function delivers hot water at different temperatures according to tea or infusion selected . An advantage of this function is that it will produce a cup of tea at the perfect temperature and deliver only the amount of water needed saving energy and money.
  • COLD COFFEE: it mixes the intensity of an espresso shot with ice for a fresh coffee experience.
  • COLD MILK FOAM: you can get a creamy and light foam simly adding cold milk and ice cubes to the carafe. Mix as you prefer!