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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Why does the App crash?

There can be multiple reasons why an App can crash:

  1. You don't have enough free space on your mobile phone.
  2. The App can have a defect. In this case, to help our development team to fix the problem, please provide the details about:
    1. describe the crash;
    2. describe all the steps you have taken before the crash;
    3. Smartphone type: iOS or Android;
    4. OS version: Android 14, iOS 16.6;

Phone model This information will help us investigate the problem and we will be able to fix it as soon as possible.